- Solutions for Educational Institutions

WestVox provides educational institutions with a reliable, secure communication platform that keeps faculty, staff, students, and parents seamlessly connected. Whether it’s managing campus-wide announcements, coordinating remote classes, or handling administrative calls, our cloud-based phone system ensures clear, efficient communication across departments and locations. With features like call routing, voicemail-to-email, and integration with learning management systems, WestVox helps schools, colleges, and universities operate smoothly on campus or online.

Key Benefits of the Educational Institutions

Smart IVR & Call Routing

FERPA-Grade Data Security

Seamless Remote Collaboration

Comprehensive Call & Contact Logging

Crystal-Clear Voice Quality

Streamlined Department Handoffs

Caller ID & Source Tracking

Actionable Analytics & Reporting

Flexible Phone System for Educational Institutions

FERPA-Compliant Security Suite

50+ built-in tools end-to-end encryption, role-based access controls and immutable audit logs designed to safeguard student records and keep your institution fully FERP and COPPA compliant.

Accreditation-Grade Record Retention

Encrypted, timestamped archiving of every call, transcript and metadata for up to seven years ideal for accreditation reviews, legal holds, regulatory audits and institutional reporting.

Campus Communications Analytics

Insightful dashboards on call volume, inquiry categories, handle times and satisfaction metrics so you can spot trends, optimize staffing across departments, and continuously improve student support.

Self-Service Student IVR

Custom voice menus that authenticate student IDs, route callers to Admissions, Financial Aid, IT Support or Counseling, and instantly escalate campus emergencies to on-call personnel.