Everything Your Business Needs to Communicate Smarter
At WestVox, we provide a powerful suite of business communication features designed to improve how your organization connects—internally and externally. Whether you’re managing remote teams, supporting clients across time zones, or streamlining call flow in a growing office, our system gives you the tools to communicate with confidence.
Everything Your Business Needs to Communicate Smarter
At WestVox, we provide a powerful suite of business communication features designed to improve how your organization connects—internally and externally. Whether you’re managing remote teams, supporting clients across time zones, or streamlining call flow in a growing office, our system gives you the tools to communicate with confidence.
Record inbound and outbound calls for training, compliance, or quality assurance.
Route calls based on time of day, location, or user availability ensuring no call goes unanswered.
Silence incoming calls temporarily without losing voicemails or notifications.
Receive voicemails directly in your inbox, so you never miss an important message.
Cloud PBX Features
Auto Attendant (Virtual Receptionist)
Call Routing & Forwarding
Voicemail to Email
Call Recording
Call Queues & Hunt Groups
Conference Calling
Do Not Disturb (DND)
Unified Communications Tools
Desktop App
Mobile App
Presence & Status Indicators
Instant Messaging
CRM & Helpdesk Integrations
SIP Trunking Services
Compatible with Most PBX Systems
Scalable Channels
Secure & Redundant
On-Site PBX Solutions
Custom Hardware Deployments
Hybrid Setup Available
Local Setup & Support
Advanced Call Management
Call Analytics & Reporting
Call Barge, Whisper & Monitor
Multi-Level IVR
Music on Hold
Caller ID Customization
Business Continuity & Support
99.99% Uptime SLA
Disaster Recovery
24/7 Support
Included With Every Plan
Unlimited calling within the U.S. & Canada
Free number porting
Local & toll-free numbers
Easy web-based management portal
User training & onboarding support
Unlimited calling within the U.S. & Canada
Free number porting
Local & toll-free numbers
Easy web-based management portal
User training & onboarding support
Included With Every Plan
99.99% Uptime SLA
Our cloud infrastructure is monitored 24/7 for maximum reliability.
Disaster Recovery
Built-in redundancy and geographic failover ensure operations continue even during local outages.
24/7 Support
Our expert support team is always available to help resolve any issue quickly.
Business Continuity & Support
Call Analytics & Reporting
Gain real-time insight into call volumes, durations, missed calls, and more.
Call Barge, Whisper & Monitor
Ideal for training and QA listen in on live calls without the caller knowing, or speak privately with your team.
Multi-Level IVR
Create layered menus to help callers navigate complex service structures.
Music on Hold
Customize hold music or messages to improve customer experience.
Caller ID Customization
Control how your business appears on outgoing calls.
Advanced Call Management
Custom Hardware Deployments
Choose appliances that meet your space, performance, and budget needs.
Hybrid Setup Available
Combine cloud PBX and on-premise solutions for maximum flexibility.
Local Setup & Support
We install, configure, and maintain your system so your team can focus on work.
On-Site PBX Solutions
Compatible with Most PBX Systems
Including FreePBX, 3CX, Asterisk, Grandstream, and more.
Scalable Channels
Add or remove call paths as your needs evolve—no long-term lock-in.
Secure & Redundant
Built-in failover routes and secure SIP protocols for peace of mind.
SIP Trunking Services
Desktop App
Manage calls, messages, and voicemail directly from your Mac or PC.
Mobile App
Use your business number on-the-go with iOS and Android apps.
Presence & Status Indicators
View colleague availability in real-time to reduce missed connections.
Instant Messaging
Chat securely with team members within the same app environment.
CRM & Helpdesk Integrations
Connect with tools like Salesforce, Zoho, and Zendesk to streamline workflows.
Call Transfer (Blind & Warm)
Seamlessly transfer calls between users with or without announcing the call first.
Unified Communication tools
Auto Attendant (Virtual Receptionist)
Greet callers professionally and route them to the right department without the need for a live operator.
Call Routing & Forwarding
Route calls based on time of day, location, or user availability—ensuring no call goes unanswered.
Voicemail to Email
Receive voicemails directly in your inbox, so you never miss an important message.
Call Recording
Record inbound and outbound calls for training, compliance, or quality assurance.
Call Queues & Hunt Groups
Organize incoming calls into queues and assign ring strategies to distribute calls evenly across teams.
Conference Calling
Host secure, high-quality audio conference calls without third-party services.
Do Not Disturb (DND)
Silence incoming calls temporarily without losing voicemails or notifications.
Call Transfer (Blind & Warm)
Seamlessly transfer calls between users with or without announcing the call first.
Cloud PBX Features
Everything You Need. Nothing You Don’t.
With WestVox, your communication system works the way your business works—flexible, professional, and built for growth. Whether you’re in the office, on the road, or working remotely, our features are designed to keep your team productive and your customers satisfied.